Sunday, April 10, 2011

Tuesday, April 5, 2011

T-Mobile with a MAJOR Fail - How Does T-Mobile Get Away with Deceptive Advertising?

While being VERY happy to be away from the cell hell called AT&T, I'm constantly being reminded that all cell phone companies have their weaknesses.  Since I switched to Bellevue-based T-Mobile, they have announced plans to sell out to AT&T - and it seems like I am back in their cell phone hell.

While this probably is not related to the sale, I got an interested text message from the folks at T-Mobile yesterday and here's what it said:  "889: Free T-Mobile MSG: You have used over 5 GB of data this month. Your data speed has been reduced for the restof your billing cycle per the terms of your plan."

Well, I have to admit, I am one of the thousands (ok - everyone) who ordered my phone without reading the entire fine print of the contract, but I would have never thought that when T-Mobile advertises Unlimited Web - it is really NOT unlimited.  This is definitely false advertising - deceptive advertising by T-Mobile at best and I (like most consumers) do NOT like to be deceived.

It appears that I am still searching for a fair and reliable cell phone company - I have NOT found that with T-Mobile.

What do you have to say for yourselves T-Mobile?  Why is "unlimited" web not really "unlimited web"?  I really want to understand this ...